Senior electrician certificate test questions - Solutions - Huaqiang Electronic Network

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Multiple-choice questions (1) Single-choice questions:

1. The voltage of the low voltage power supply is (C).
• (A) 220V;
• (B) 380V;
• (C) 220, 380 V;
• (D) 220, 380V, 1KV;
2. The construction of the construction site (including construction lighting) uses electricity, and its electricity tariff type belongs to (B).
• (A) residential electricity prices;
• (B) non-industrial electricity prices;
• (C) temporary electricity price;
• (D) commercial electricity price;
3. Red Star Theatre originally has a lighting meter, a power meter, because now only lighting power, the household wants to combine the capacity of the two tables together, should handle (A) procedures.
• (A) households;
• (B) capacity expansion;
• (C) reclassification;
• (D) relocation;
4. If the customer (A) does not need electricity and does not apply for the change of electricity, the power supply department will handle the automatic account cancellation.
• (A) for 6 consecutive months;
• (B) for 3 consecutive months;
• (C) for 1 year or more;
• (D) for 6 months;
5. The error range of the 2.0 energy meter is (B).
• ±1%;
• (B) ±2%;
• (C) 0.2%;
• (D) ±3%;
6. When the tampering time cannot be ascertained, the number of thief days shall be calculated at least (C) days.
• (A) 30 days;
• (B) 90 days;
• (C) 180 days;
• (D) 210 days;
7. For the suspension of electricity use, the maximum time of accumulation shall not exceed (B).
• (A) 3 months;
• (B) 6 months;
• (C) 9 months;
• (D) throughout the year;
8. The term of temporary electricity use for the same project shall not exceed (B), and those who exceed it shall apply for the extension of the use procedure in advance.
• (A) 3 months;
• (B) 6 months;
• (C) 9 months;
• (D) throughout the year;
9. The Electricity Law of the People's Republic of China shall be implemented from (C).
• (A) April 1, 1995;
• (B) July 1, 1996;
• (C) April 1, 1996;
• (D) July 1, 1997;
10. Only one (C) power supply business establishment is established in a power supply business area.
• (A) 3;
• (B) 2;
• (C) 1;
• (D) not set;

Fill-in-the-blank questions:

1. All the business halls are eye-catching (name) and (sign).
2. The business counter has a signage for each business.
3. The environment inside and outside the business premises is clean and tidy, and there is an obvious (non-smoking) sign in the room.
4. The business premises are in order (positioning management).
5. Place free gifts (promotional materials) at the obvious location of the business premises.
6. Promotional materials include (electricity regulations), (electricity and electricity prices), (business processes) and (safety electricity common sense), etc., and can be accessed on the touch screen.
7. All customers in the business office are waiting for a rest place, with (drinking water), (drinking cup), preparing customer writing desk (paper), (pen), etc.
8. The business premises should be notified (business hours) and (business acceptance scope), (service procedures), (charged items), (charge standard), (charge basis), (service code), etc.
9. The sales staff should go through the training (qualified training) before they can be employed.
10. The service window should have staff (post responsibility system), and open, each service personnel must be familiar with.
11. The window personnel should be uniform (dressed) and wear a uniform (number) service certificate (chapter).
12. When you are engaged in electricity monitoring, inspection, meter reading and other work at the customer's office, you must take the initiative to present (document) and explain your intention. After the work is completed, express to the customer (thank you).

True or False questions:

1. All industrial and mining enterprises produce or process electricity according to large industrial electricity prices. (x)
2. The level of electricity price, the difference in electricity tariff recovery is directly related to the operating results and economic benefits of power companies. (√)
3. The sales revenue of power companies is mainly electricity revenue. (√)
4. Users of dedicated line power supply do not need to add variable loss and line loss. (x)
5. The meter reading rate, the electricity rate recovery rate and the electricity rate error rate are the main indicators for assessing the quality of the work. (√)
6. The nature of the user's electricity use changes. If the business is changed to non-industrial, the procedures for changing the electricity consumption category should be handled. (√)
7. The power supply business organization shall apply for the business license with the “Power Supply Marketing License” before it can apply for business license. (x)
8. The user's single-phase power equipment with a total capacity of less than 10 kW can be powered by a low voltage 220 volt. (√)
9. If the user reduces the volume or suspends, he/she must apply to the power supply company three days ago. (x)
10. The user and the household must be the same power supply point. Only two or more users of the same power address are allowed to apply. (√)

This content provides a comprehensive overview of various aspects of electrical service, including multiple-choice questions, fill-in-the-blank exercises, and true/false statements. It covers key topics such as electricity tariffs, power supply regulations, and customer service standards. The material is designed to help students and professionals understand and prepare for exams or assessments related to electrical services and utility operations. By studying these questions, individuals can improve their knowledge of power supply systems, billing practices, and service protocols. This information serves as a valuable resource for anyone involved in the power industry or related fields.

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