There is protection after sale, a simple comparison of Internet brand aftermarket
What do online shopping users need to focus on? First, the quality of the second is after sales, especially the big products like home appliances. Like today's hot Internet TV, many users only look at the configuration, see the parameters, but ignore the most important after-sales behind the TV, which led to many users in the product after the problem of the root causes of difficulties after the sale.
1. Let's first Let's talk about LeTV. Regardless of recent negative news, LeTV's products are very good either in terms of configuration or parameters. This is why it attracts a large number of consumers. But what about LeTV's after-sales level?
We learned from LeTV's official website that LeTV provided a 7-day no-fee refund service and provided a one-unit warranty service, while the repair method can be reported through phone, official website, Weibo, and WeChat, but Important maintenance outlets are currently only available in 9 large cities. If consumers are not located in these 9 major cities, then it will be more troublesome to sell them. This is also the pain of many Internet TV brands.
2. Cool open To say cool open, cool open can be said to be a TV manufacturer with dual genes of Internet manufacturers and traditional manufacturers, which also makes Cool open products not only have the cost-effectiveness of Internet manufacturers but also the quality of traditional TV manufacturers. In the same way, the same is true for the open after-sales service. Coolopen not only provides a 7-day unreasonable refund service, a 15-day free replacement, a complete machine, and a three-year warranty service for the main components. On the other hand, Cool Open can use the telephone, official website, Weibo, and WeChat for repairs.
However, in the coverage network, Cool Open has more than 20,000 after-sales service points in the country, covering most of the country's most areas. It can be said that the number of service outlets has won the brand with the most extensive coverage. It also enables consumers to obtain cool open after-sales service in both first-tier cities and third- and fourth-tier cities.
3, millet Millet and music as the same, its release of a variety of products are known for their high configuration, coupled with the reputation of millet has always been cost-effective, but also attracted many consumers to buy, then millet's after-sales level is what state?
4, PPTV
Speaking of these mainstream Internet brands, another “non-mainstream†Internet brand – PPTV. Also starting as a video site, PPTV has not been as successful as LeTV in terms of television. There are reasons for the products, and there are other reasons, including after-sales.
In terms of after-sales service, although PPTV claims to have more than 2,000 service points after cooperating with Suning, it ranks in front of Internet brands, but PPTV does not provide 7 days no reason refund service and 15 days free replacement as most Internet brands do. The service provided only a free delivery service. Although there is also a three-year warranty service for the whole machine and the main parts, this may be somewhat uncomfortable.
Competition over hardware configuration and parameters, after-sales service has become another key point for users to buy products, after all, has a strong after-sales to ensure that users encounter problems in the use of the product is resolved.
Smart TV/box information can focus on smart TV information network sofa butler (http://), China's influential TV box and smart TV website, providing information, communication, etc. on TV boxes, smart TVs, smart TV software, etc. Answering questions.
(After the sale is the manufacturer's responsibility to the user)
Now that the television industry has a large number of Internet companies, what exactly do these Internet companies do after the sale? Now we will make an inventory of the after-sales of the most popular Internet brands to see who has the strongest after-sales service. 1. Let's first Let's talk about LeTV. Regardless of recent negative news, LeTV's products are very good either in terms of configuration or parameters. This is why it attracts a large number of consumers. But what about LeTV's after-sales level?
We learned from LeTV's official website that LeTV provided a 7-day no-fee refund service and provided a one-unit warranty service, while the repair method can be reported through phone, official website, Weibo, and WeChat, but Important maintenance outlets are currently only available in 9 large cities. If consumers are not located in these 9 major cities, then it will be more troublesome to sell them. This is also the pain of many Internet TV brands.
3, millet Millet and music as the same, its release of a variety of products are known for their high configuration, coupled with the reputation of millet has always been cost-effective, but also attracted many consumers to buy, then millet's after-sales level is what state?
(millet TV installation requires a fee)
Relying on Xiaomi's home in the country's millet layout, although the layout is limited (only more than 520), but compared to music as millet TV can also be more aspects of the maintenance, in the after-sales policy also supports 7 days no reason to refund the service, The whole machine has a three-year warranty service for its main components, but millet TVs need to be charged when they are installed at home. 4, PPTV
Speaking of these mainstream Internet brands, another “non-mainstream†Internet brand – PPTV. Also starting as a video site, PPTV has not been as successful as LeTV in terms of television. There are reasons for the products, and there are other reasons, including after-sales.
In terms of after-sales service, although PPTV claims to have more than 2,000 service points after cooperating with Suning, it ranks in front of Internet brands, but PPTV does not provide 7 days no reason refund service and 15 days free replacement as most Internet brands do. The service provided only a free delivery service. Although there is also a three-year warranty service for the whole machine and the main parts, this may be somewhat uncomfortable.
Competition over hardware configuration and parameters, after-sales service has become another key point for users to buy products, after all, has a strong after-sales to ensure that users encounter problems in the use of the product is resolved.
Smart TV/box information can focus on smart TV information network sofa butler (http://), China's influential TV box and smart TV website, providing information, communication, etc. on TV boxes, smart TVs, smart TV software, etc. Answering questions.
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