Samsung Galaxy Gear smart watch returns odd high device compatibility is flawed
According to foreign media reports, an internal document from retail giant Best Buy shows that the return rate of Samsung Galaxy Gear smart watches is as high as 30%. Best Buy is concerned about this phenomenon.
Samsung has stores in most of Best Buy ’s chain stores in the United States. Samsung will provide consumers with product introduction, trial, sales and after-sales service in these stores. The data shows that although the sales of the Galaxy Gear are not bad, it is clear that many consumers do not recognize this device, and its return rate is as high as 30%. Currently, Samsung has arranged relevant personnel to analyze the reasons for this phenomenon.
The analysis believes that the main reason for the high return rate of the Galaxy Gear may be that the smart watch supports too few devices. The Galaxy Gear was only compatible with Samsung Note 3 and Note 10.1 when it was released, although Samsung has recently announced that Gear will support more operating systems Samsung Galaxy devices upgraded to Android 4.3, including S4 / S3 and Note 2, will support more Samsung devices in the future.
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